Field Service Engineer

CAREER OPPORTUNITY

Medtronic offers you a professional, dynamic and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Your Development Plan will challenge you to further develop your personal skills and competencies, to build your career within our global organization.

We will offer you a position where you are responsible for proactively engaging customers within your territory.  You will be responsible for repairs and scheduling preventive maintenance visits whilst supporting the growth of service revenue through contract sales and renewals. It will be your role to achieve service performance metrics in a way that enhances Medtronic’s reputation in the market; this will include Net Promoter Score as the single metric of customer loyalty.  As part of the Service &Repair team you will drive to achieve Service & Repair revenue growth, identifying and following up on revenue opportunities with your customers. You will identify and address all key decision makers with respect to service & repair including Clinical engineering and EBME department heads, building strong and lasting relationships with both the business and customers is an important aspect of the role.  You will comply with operational guidelines and QA procedures.