Field Service Engineer

Company: 
Location: 
Nationwide field-based role
Closing date: 
29 Jul 2022

 

Oxygen‐Care Ltd is a leading supplier of Anaesthesia, Critical Care, Respiratory and Infant Care systems throughout the island of Ireland. Our company ethos is to provide high quality medical equipment with premium after sales support. This aim features strongly in all our day‐to‐day activities.

We are recruiting for a Field Service Engineer to join our nationwide team of engineers to meet the requirements of the business and satisfy customer needs.

Aim and Objectives:

The aim of this role is to provide a professional engineering service on-site with customers to meet the needs of the business and satisfy customer requirements.

Reporting to:

Product Support Manager

Location:

This is a field-based role.  The office base is at Kilmacanogue, Co. Wicklow for onboarding and liaison.

Main Areas of Responsibility:

General Responsibilities

Responsible for all aspects of product support and product commissioning in the field including, but not restricted to;

  • Responding to unscheduled calls/orders.
  • Completion of scheduled maintenance work.
  • Commissioning products.
  • Completing regulatory Field Safety Actions.
  • Liaising internally with Warehouse, Sales Department and Product Support Department.
  • Attend product training when required.
  • Provide customer training and responding to customer needs when on site.
  • Through active positive team-working, strive to meet the operational needs and requirements of the business in the interests of providing the best service to customers.
  • Fully engage with the company’s ISO and Quality Management System.
  • In the course of the above, identify and feedback commercial and sales opportunities.
  • Some travel/overnights are a requirement of this role.

Engineering

Responsible for the on-site maintenance of the products including, but not restricted to;

  • All aspects of service and repair.
  • Troubleshooting, test, repair and service equipment.
  • Commissioning of equipment.

Person Specification:

  • A relevant third level engineering qualification or relevant experience.
  • A high level of competence with advanced equipment and technology.
  • Strong, customer focused interpersonal skills.
  • Good basic computer skills and ideally have previous networking experience.
  • Previous medical engineering experience in a similar environment would be highly desirable, but not essential, as full training will be provided.
  • A full clean driver’s licence.
  • A self-contained and self-motivated individual with an organised and flexible approach.

Applications, to include a cover letter and current curriculum vitae, should be sent to Irene Frazer at i.frazer@oxygen-care.ie

The closing date for this competition is Friday 29th July 2022.

All applications will be treated in the strictest confidence.

 

 

About Us

The Biomedical / Clinical Engineering Association of Ireland (BEAI) is a company limited by guarantee and not having a share capital. Company Registration no. 484921.

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Important Information

Contact Us

For general information, including registration, please contact us at:

  • +353(0)16373141
  • 8 Priory Office Park, Stillorgan Road,
  • Blackrock, Co Dublin, Ireland,
  • A94 EE95