Clinical Field Service Engineer

Closing date: 
16 Apr 2024


This role will be a Field based Service Engineer providing technical support in relation to a wide range of medical devices and related medical equipment to existing and new customers across Ireland. This role is 100% field-based and will service Munster/South Ireland.


Principal Duties and Responsibilities:

  • Carrying out installations, preventative and corrective maintenance service and other repairs on a wide range of Surgical and Medical equipment including (Surgical and Ophthalmic Instruments, Operating Tables, Microscopes, Camera Stacks, theatre Lights, Urodynamics equipment etc.
  • Ability to prioritise jobs and respond quickly to customer issues in order to get the customer operational with minimal downtime.
  • Ability to troubleshoot and diagnose root cause of problems to ensure correct repair, reducing cost and downtime. 
  • Ensuring devices operate to manufacturer guidelines and following their maintenance and calibrations procedures.
  • Ensure all test equipment used is within calibration. 
  • Arrange and undertake installation and commissioning of new devices, liaising with sales team and customers to assess pre-install requirements.
  • Completion of relevant paperwork to ISO standards for traceability and invoicing.
  • Dealing with suppliers and third-party companies as required.
  • Maintaining parts stock to sufficient levels.
  • Responding to customer queries and questions and escalating issues or potential leads to the Sales team.
  • Customer focused with the ability to support the sales force for demonstrations and trade shows.
  • Supplying device care and maintenance guidelines and training to current and new customers.
  • Working with Logistics Department to move devices as required for installations and demonstrations.
  • Attending European based manufacturer training courses on specific medical equipment as and when required, to achieve engineer equipment trained status.


See below link for further information.

About Us

The Biomedical / Clinical Engineering Association of Ireland (BEAI) is a company limited by guarantee and not having a share capital. Company Registration no. 484921.

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Contact Us

For general information, including registration, please contact us at:

  • 8 Priory Office Park, Stillorgan Road,
  • Blackrock, Co Dublin, Ireland,
  • A94 EE95